Grow Therapy Launches AI Clinical Tools for Clients and Providers

Therapists at Grow prioritize high-quality, trustworthy, and individualized care while managing the administrative responsibilities of their practices, such as comprehensive note-taking and providing clients with clear session summaries. To help clinicians focus more fully on the therapeutic relationship, Grow developed AI-assisted tools intended to reduce administrative burden and increase presence during sessions.

Using ambient listening technology, the note-taking tool generates structured draft notes after sessions that therapists can review, edit, and approve. Clients receive plain-language visit summaries that outline what was discussed and what remains to be addressed in their treatment plan. Both tools were created with thorough clinical review and ongoing governance to guide development and deployment.

Because therapist and client preferences vary, these AI tools are optional and used only with explicit consent from both parties, allowing each therapeutic pair to choose the approach that best supports their goals and process.

“We spent months rigorously developing and refining these AI-assisted tools to ensure they are safe, trustworthy, and accurate,” said Alan Ni, Chief Technology Officer and Co-founder of Grow. “These tools have undergone extensive quality reviews and testing, beginning with a small group of 100 therapists and their clients to evaluate reliability, security, and precision. After positive early feedback, we expanded to over 3,000 therapists and their clients in a second evaluation phase, which then gave us the confidence to roll the tools out across our national network.”

Increasing presence in session

Effective therapy depends on trust, connection, and clear communication. When therapists are occupied with taking notes on paper or toggling between computer tabs, it can interfere with nonverbal communication—eye contact, body language, and other cues—that supports responsiveness and therapeutic effectiveness.

AI-assisted tools are intended to supplement, not replace, a therapist’s clinical judgment, empathy, and professional expertise. Grow designed these tools to improve accuracy, consistency, and clarity while preserving each clinician’s voice and therapeutic insights at the center of care.

“This new tool from Grow Therapy is a game changer,” said Lilian Smith, a Licensed Clinical Social Worker formerly with Grow. “It lets me be more present during sessions and reduces the time I spend navigating multiple tabs. The notes and summaries are reliably accurate, so I can keep my full attention on clients instead of transcribing our conversation in real time.”

Visit summaries impact engagement and transparency

Sending session summaries to clients is considered best practice because tracking small progress steps makes achievements more tangible, aligns focus areas, and clarifies action-oriented plans. Grow’s AI-assisted visit summaries aim to move the therapeutic process forward by producing clear draft summaries that therapists must review, edit, and approve before the content is added to Grow’s secure client portal.

“AI-assisted visit summaries empower people in therapy by delivering consistent, transparent insights into their treatment progress,” said Kevin Ramotar, Psy.D., Director of Clinical Excellence at Grow. “These summaries help clients understand their accomplishments and clarify what to focus on next, making the therapeutic journey clearer and more predictable.”

Developing AI tools with therapists and clients

Grow’s clinician community holds itself to high standards, and any technology integrated into practice needs to meet those expectations. Therapists who participated in product testing valued that Grow clinicians were involved in development, producing features that anticipated real clinical needs. Testing also verified that the tool generates accurate, high-quality content when used as intended.

“There are significant benefits to Grow’s new AI tools for me and my clients,” said Wendy Mark, a Licensed Marriage and Family Therapist with Grow. “The detailed session summaries help clients recognize what they’ve uncovered and accomplished and where to focus next. I spend less time recording details during sessions and feel more connected to clients. I also appreciate how receptive the Grow team has been to feedback throughout testing and evaluation.”

To protect client privacy, Grow encrypts the data used by these tools and does not retain raw conversation transcripts long-term. The tools are available only to therapists using Grow’s comprehensive technology platform and are designed with layered safeguards and clinician oversight.

“During testing, we were humbled to see therapists regain energy and focus in sessions and encouraged by clients’ positive response to visit summaries. We intend to build on that momentum as we introduce additional care-enhancing features later this year,” said Alan Ni, Chief Technology Officer and Co-founder of Grow. “This implementation demonstrates how AI can transform unstructured conversation into clear, useful insights that enhance the therapy experience.”

About Grow Therapy

Grow Therapy is a provider-focused behavioral health technology company that aims to improve access to high-quality mental health care.

Grow provides therapists and prescribers with a suite of business tools and services, a professional peer community, and a pipeline of matched patient referrals so clinicians can establish and grow successful in-person and virtual private practices in the communities they serve. This approach helps more people access a wider range of providers who meet their needs and accept their insurance.

Grow’s network includes more than 26,000 providers and partners with major insurers. The company is backed by a range of investors who support its mission to expand access to effective behavioral health care.